Shipping policy

Shipping Policy
Last Updated: July 15, 2026
Thank you for choosing VYRTALI. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, order processing times may be extended.
Shipping Destinations
VYRTALI currently ships to:
Canada
United States
Selected international destinations
If your country is unavailable at checkout, shipping services may not currently be offered in your location.
Estimated Delivery Times
Estimated delivery times begin once the order has been shipped.
Destination
Estimated Delivery Time
Canada
3–7 Business Days
United States
4–8 Business Days
International
7–21 Business Days
Please note that these delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other factors beyond our control.
Shipping Rates
Shipping costs are calculated automatically at checkout based on:
Delivery location
Package weight
Shipping method selected
Any applicable shipping fees will be displayed before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
Please allow up to 48 hours for tracking information to update.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by local authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
VYRTALI is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete addresses provided at checkout.
Lost, Stolen, or Damaged Packages
If your package arrives damaged, or if you believe it has been lost during transit, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to investigate the issue and seek an appropriate resolution.
VYRTALI is not responsible for packages marked as successfully delivered by the carrier but subsequently lost or stolen.
Delays Beyond Our Control
VYRTALI shall not be held liable for shipping delays caused by:
Natural disasters
Severe weather conditions
Customs inspections
Carrier disruptions
Labor strikes
Government restrictions
Other unforeseen circumstances
Contact Us
If you have questions regarding shipping or your order, please contact us:
Email: support@vyrtali.com
Website: https://www.vyrtali.com⁠�